So you’ve built your clients a website! That’s awesome. Let’s assume that part of the purpose of the project was to hand it off to them so that they can make changes themselves. What does that part look like? How can you make sure they are actually empowered to take on this job? You set it up, so it’s on you to not only hand over the keys but teach them to drive.
Have a meeting
That’s pretty obvious eh? Get all the people you need to educate in one place and walk them through everything they need to know. For instance, Raúl says:
... read the whole story at buff.ly.
[I get my clients into a] Skype meeting where I share my screen and explain to them the easy concepts of using X or Y CMS.