Conversational UIs built on text are nice because there is no speech recognition component. The text is already parsed.
When it comes to a verbal interaction, the fundamental problem is not recognizing the speech. We’ve mostly got that one down.
OK, so maybe it’s not perfect. I still get voicemails every day like a game of Mad Libs that I never asked to play. iOS just sticks a blank line in whenever they don’t know what exactly was said. Large preview
Google, on the other hand, just tries to guess. Like this one from my father. I have absolutely no idea what this message is actually trying to say other than “Be Safe” which honestly sounds like my mom, and not my dad. I have a hard time believing he ever said that. I don’t trust the computer.
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