Web forms are annoying, inefficient and they fill people with dread. Does anybody actually like filling out web forms? Nevertheless, they are a ‘necessary evil’ that can make or break some of the most critical online interactions.
Web forms are still mostly based on old paper forms — zombie leftovers of system-centric UIs (vs. user-centric). It’s been 30 years and we’re still typing the same information into forms over and over again.
Thankfully, major shifts are on the way. Five years from now we will look back in horror at the awkward, slow, frustrating way we used to input personal data when filling out job applications, credit card applications — dealing with e-commerce checkouts, account registrations… virtually any task requiring information entry. Notwithstanding the importance of these interactions, the design of the forms that enable them is often very poorly thought through.
... read the whole story at blog.prototypr.io.