’Tis a gift to be simple. Increasingly, in our line of work, ’tis a rare gift indeed.
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In an industry that extols innovation over customer satisfaction, and prefers algorithm to human judgement (forgetting that every algorithm has human bias in its DNA), perhaps it should not surprise us that toolchains have replaced know-how.
Likewise, in a field where young straight white dudes take an overwhelming majority of the jobs (including most of the management jobs) it’s perhaps to be expected that web making has lately become something of a dick measuring competition.
It was not always this way, and it needn’t stay this way. If we wish to get back to the business of quietly improving people’s lives, one thoughtful interaction at a time, we must rid ourselves of the cult of the complex. Admitting the problem is the first step in solving it.
... read the whole story at alistapart.com.